FAQs

Having an account with RABIAAH.COM will speed up the checkout process and allow you to keep track of your orders. You can sign up for an account before shopping or create one before you head to the checkout.

You also have the option to shop through guest checkout. However, your information will not be stored and you will not be able to check or make amendments to your order if you have opted for guest checkout. If you change your mind, you can still create an account after placing your order using your current details.

a. Checkout faster by saving your address in your Address Book
b. View your order status and history under My Purchases & Returns
c. Save your favourite items in your Wishlist
d. Receive the latest news on Promotions, New Arrivals and Online Exclusives

Head on over to the Sign In page and fill in your particulars under Create An Account.

Enter your email address and password into the Sign In field.

Head to the Sign In page and enter your email address under Forgot Password. You will receive an email with a link to reset your password.

To change your password, sign in to your account and head to Change Password. You can also do this through your Account Details page.

Sign in to your account, head to My Account and then to My Profile. You can then edit/update your particulars.

Sign in to your account, head to My Account and then to Address Book. You can then edit/update your billing and shipping addresses and save them for future orders.

After you place your order, you will receive a confirmation email from RABIAAH.COM within 15 minutes informing you that your order has been received. If you do not receive a confirmation email after 15 minutes (please ensure the email was
not sent to your junk folder), it means we have not received your order and no payment has been received by RABIAAH.COM. You will then need to place a new order.

If you placed the order through your account, you can locate it on My Purchases & Returns under My Account. Please contact us at hello.rabiaah@gmail.com

Please check the invoice that was included in your package. If there is any missing item(s), contact us at hello.rabiaah@gmail.com.

All orders will be fulfilled based on available stock. If a particular product in your order does not meet our quality checks or is out of stock, your order will be processed with the remaining item(s). Item(s) not included will be refunded accordingly.

To view your order information and history, sign in to your account, go to My Account and then to My Purchases & Returns. Track and View Order button that corresponds to your order number.

If you have opted for guest checkout, you can view your order information via the confirmation email sent to you. Please contact us at hello.rabiaah@gmail.com.